SHIPPING AND DELIVERY POLICY

This Shipping and Delivery Policy outlines the guidelines and procedures for shipping and delivering products purchased from My Puppy Pet. By making a purchase on our website, you agree to the terms of this policy.

Order Processing: Orders are typically processed within 1-2 business days after payment confirmation. Please note that weekends and holidays may affect processing times.

Shipping Costs: Shipping costs are calculated based on factors such as the destination, chosen shipping method, total weight, and dimensions of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

Estimated Delivery Times: The estimated delivery time will be provided to you at checkout based on your shipping address and the selected shipping method.

Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your order while it's in transit.

International Shipping: We offer international shipping to select countries. International shipping costs and estimated delivery times will be provided at checkout. Please note that customs and import duties may apply and are the responsibility of the recipient.

Order Tracking: For order tracking, you can visit our website and enter your tracking number on the designated tracking page.

Undeliverable Packages: In the event that a package is deemed undeliverable due to incorrect shipping information provided by the customer or other reasons, we will contact you to arrange for re-shipment. Additional shipping fees may apply.

Contact Us: If you have questions about our shipping and delivery policy or need assistance with tracking your order, please contact our customer support team at contact@mypuppypet.com.

Please note that this shipping and delivery policy is subject to change without notice. It's recommended to review this policy periodically. By making a purchase on our site, you agree to comply with these shipping and delivery terms.